Find answers and general information quickly.
Reservations
The only way to make a reservation at Discovery is to book via our website. Our booking engine shows live availability.
If you cannot see the accommodation or camping type you wish to book this means it is fully booked.
No, we don't take reservations over the phone. Our booking engine is very easy to use. However, we realise not everyone is a wizard on a computer or smart phone. If you do have difficulties please call us on 07 892 2744 and we'll happily help you make the booking.
For the Standard rate, and the Best Daily rate the cancellation policy is free to cancel or change 48 hours or more before the arrival date.
Special fully prepaid rates are non-refundable and cannot be changed.
Our booking engine shows live availability, and is constantly updated.
If you cannot see the accommodation or camping type you wish to book this means it is fully booked.
You call us on 07 892 2744 and we'll be happy to help you.
You can quick and easy change your booking via the link below:
Special non refundable rates cannot be changed.
Chalets
Both the double sofa bed and the single ottoman bed have sheets on them.
Duvets and pillows are kept in the cupboard in the bedroom.
Set heater to "comfort". Then use the thermostat control to adjust heat setting. 5 seems to be a comfortable setting for most people.
The fan comes on automatically when the bathroom light is switched on. It then turns off automatically 10-15 minutes after the light is switched off.
It is not possible to manually turn fan off.
No, Wifi is not available at Discovery.
We cannot get wired broadband internet to the property.
Discovery is a much better place to connect with nature.
Motels
The roll away beds are under the queen bed and the single bed.
The linen and spare pillows are in the cupboard
You'll find spare towels in the bathroom vanity.
You'll see the heater display/controller on the wall. The temperature on the display is the current room temperature.
Use the the up and down arrows to set the thermostat temperature. There is a maximum and a minimum. After a few seconds the display will go back to showing the current room temperature.
Be aware the central heating system heats slowly. It can take a while before the room is up to the selected temperature.
To help the heater heat the room efficiently, minimise the the door being open and keep windows closed.
If you leave the door open when the weather is cold outside it does not take long for the room to cool down significantly.
No, Wifi is not available at Discovery.
We cannot get wired broadband internet to the property.
Discovery is a much better place to connect with nature.
Camping
All of the shared camp ground facilities are inside the brown building in the camp ground.
Inside the powered site electricity box you will see a fuse switch. Make sure this is on. If it is off push to on. This required a fair bit of force. Make sure it clicks into the on position.
Yes, all water at Discovery is excellent drinking water. better than what you can buy.
Be sure to refill any plastic bottles you have, and take with you.
We do not have a dump station for toilet waste.
We do have a drain for shower water and kitchen water only. This is located in the forecourt between motel 1 and the reception.
Please do not drain during busy times as this holds up traffic. Also please do not do this after 7pm in the evening.
No, Wifi is not available at Discovery.
We cannot get wired broadband internet to the property.
Discovery is a much better place to connect with nature.
Camping Huts
Next to the door you will see a fuse box. You will see a fuse switch. Make sure this is on. If it is off push to on. This requires a fair bit of force. Make sure it clicks into the on position.
No, Wifi is not available at Discovery.
We cannot get wired broadband internet to the property.
Discovery is a much better place to connect with nature.
You will see a timer on the side of the heater. There is a small switch with "I" and "O". Make sure the switch is set to the "I" position.
Tongariro Crossing
Option 1 - if planning to stay at Discovery
- Book accommodation or camping
- At the end of the booking process add Tongariro Crossing shuttle vouchers
Option 2 - if you have already booked to stay, or are staying elsewhere
- Go to: https://www.discoverynz.com/tongariro-crossing-shuttle
- Enter your details
Here's 3 very good reasons:
- Enjoy the hike in peace and quiet by missing the crowds
- The chance to marvel at a beautiful mountain sunrise
- Complete all or most of the climbing before the heat of the day
Plus getting up early to enjoy the mountains adds a little more adventure to the day !
No we don't. We not comfortable about mass tourism. We prefer not to drop people off with hundreds of other hikers.
Here's a list of essential gear to hike the Tongariro Alpine Crossing:
- Good quality water proof jacket
- Plenty of warm layers
- Warm hat
- Sturdy footwear
- Food and water
- Sun protection
- Map
It's good to take a mobile phone as well.
More detailed information about essential gear needed to hike the Tongariro Crossing can be found here.
The morning bus departs right on time. If you're late you will miss it.
If you do miss it there are plenty of other companies who operate later buses.
Contact Discovery before your departure and you can change or cancel your shuttle at no charge.
General
Here's a couple of webcams which are located at Discovery showing current weather:
Call 111
Facilities & Services
Here's a list
Laundry (1 x washing machine & dryer)
Drying room
Shared facilities for campers
We are always very happy to help with any issues or questions you might have.
Our telephone number is 07 892 2744
WhatsApp & Messenger links at the bottom of every page on our web site.
You can also message us through your reservation chat.
Other contact details are here:
Food & Supplies
There are good options only 5 minutes drive away.
The nearest super market is New World Turangi. There are also New Worlds in Taumarunui and Ohakune.
There is a Four Square superette in National Park Village only 5 minutes away.